Liliths Wares offers both Domestic & International shipping options.
✧ Estimated Processing & Shipping Times - In Stock Items ✧
Please allow between 3-5 business days for your order to be processed, as it is only one person doing quality checks & packing orders. All orders are packed by hand to ensure the items are kept safe during shipment.
The estimated processing times are not included in the estimated shipping times, but rather are in addition to them. This means that both shipping & processing times need to be taken into consideration when determining a potential time frame for the arrival of an order.
These time frames are subject to change at any time without warning due to the current volume of orders & other circumstances.
✧ Estimated Processing & Shipping Times - Pre-Order Items✧
The estimated shipping & processing times provided above are only in regards to in stock items & do not include pre-orders.
Both shipping & processing time frames are extended greatly with pre-orders as again, it is just one person doing quality checks, packing, etc. for a mass amount of orders.
Pre-orders are typically done for a large volume of items & once pre-orders are closed, the time consuming process for mass manufacturing of said item is started. To avoid any potential issues, the time frames for shipping & processing only begins when the product is received by Liliths Wares. This does not include the weeks to months that production of a pre-order product entails.
✧ Estimated Shipping Times - As Per USPS ✧
|Domestic Shipping - United States||Estimated Shipping Times|
|Standard Untracked Letters||Locally: 5-7 Business Days
Nationwide: 5-7 Business Days or up to 2-3 Weeks
|First Class Package||2-5 Business Days|
|Priority Mail||1-3 Business Days|
|Priority Mail Express||1-2 Business Days|
|Parcel Select Ground||2-8 Business Days|
|International Shipping||Estimated Shipping Times|
|Standard Untracked Letters||7-20 Business Days or up to 2-4 Months|
|First Class Package International||1-3 Weeks [depending on the area]|
|Priority Mail International||6-10 Business Days or up to 3 Weeks [depending on the area]|
|Priority Mail Express International||3-5 Business Days [depending on the area]|
Keep in mind that these are estimates, not guarantees & do not include processing times. All estimated shipping times [both domestic & international] are subject to delays due to COVID-19 or other unforeseeable circumstances. These time frames also do not take into account the time it takes packages to move through customs.
USPS has also placed delays & service suspensions in regards to certain countries. Most service disruptions are in regards to certain mail classes, so please check the information regarding your country before placing an order. Liliths Wares is not responsible for any package that is unable to be delivered based on a buyer not checking the international requirements before placing an order.
✧ Customs, Import Taxes, & Other Misc. Fees ✧
Liliths Wares is not responsible for any potential customs fees or import taxes that may accrue on an International order. This responsibility of any extra fees that may arise during import falls upon the buyer.
In addition, Liliths Wares is not responsible for any potential delays due to customs & other imports. Once a package is handed off to the Postal Service, there is nothing that can be done on the shops behalf to keep a package from potentially being held by customs for a period of time.
✧ Order Returned From Postal Service ✧
In the event that a package was returned to the sender [Liliths Wares] via the Postal Service due to an incorrect address provided by the buyer, failure to retrieve your package, etc. there are a few options available to resolve the issue.
- Re-Shipment of Your Item: If your package was returned via the Postal Service, I would be more than happy to reship your order. Unfortunately, a second shipping fee would be charged to the buyer to accomplish this, as Liliths Wares is not at fault.
- Refund: If your package is returned via the Postal Service & is in good condition with all items from the order present, then a refund is eligible. The refund price would be your order total, minus both the original shipping fee & minus a 10% restocking fee. This is the only instance where a refund is available as all sales are typically final.
✧ Shipping Disclaimer ✧
Once a package has been handed over to USPS, Liliths Wares no longer claims any control or responsibility over the package. Liliths Wares is not responsible for any issues that occur while a package is in the hands of USPS, such as lost, stolen, or damage packages.
In the event that something happens or you have general questions regarding your order, please reach out using the Contact Us page or directly through Lilithswares@gmail.com.